Do You run your own call center – big or small?
Manage a corporate call center?
Whatever your call center responsibilities, Mekashron CallCenter could be the finest exclusive investment you ever make.
Mekashron Call Center gives you the COMPLETE call center software solution in a single package, transforming your call center into an efficient, well-oiled machine with you in complete control.
If you’ve ever felt the frustration of trying to run your call center with inadequate PC systems, or worst of all paper-based systems you’ll be familiar with the problems of:
Lost numbers, lost records, lost appointments.
The inefficiencies of distributing paper-based lists to your telesales staff.
Paying staff to retype data unnecessarily.
Say goodbye to all of these issues and more with Mekashron’s time-saving and money-saving software, and benefit from:
Complete VoIP solution running on SIP, the new standard for digital telephony.
Seamless integration with your existing analogue systems.
Hi-tech predictive dialling, granting your staff to manage thousands of calls to potential customers with ease.
An unbelievably easy-to-use central communication hub for your entire business, allowing you to telephone, email, fax or even SMS your clients and prospects – all at the touch of a button.
The COMPLETE account of all of your business communications with any of your clients or prospects– accessible instantly regardless of who’s spoken with or emailed the client in the past.
The power to instantly pop-up customer information for yourstaff before they make a call or pick up the phone.
An automatic dialing system and call list manager enabling your staff to make thousands of calls – quickly and efficiently.
Full control over the level of customer service, with complete audit trails of every time anybody in your company has been in touch with the client, including recordings of both outbound and inbound telephone calls.
Full set of business templates from Invoices through to Shipping Labels – all of which can be easily tailored to your needs and will be automatically customized for each client without any extra effort.
Finally, you’ll have complete control over every aspect of your call center information. You already know that contact data is among your top expenses; with Mekashron’s effortless database management you’ll be able to:
Gain immediate access to reports that identify “bad” or duplicated numbers in your campaigns – and legitimately request replacement information from your data supplier.
As your staff work your lists using Mekashron, your data will be AUTOMATICALLY cleaned. This will give you complete confidence in your data, making it an priceless resource that you can either sell or trade with a GUARANTEE that it’s 100% clean and verified data.